Privacy Policy
Your privacy matters to us at GreenFieldSector
Information We Collect
When you reach out about corporate floral arrangements or gifting, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and any particular requests for your floral order. Payment details are also collected at checkout, but are handled securely by our payment partners.
For corporate clients, we may also collect extra business data like company registration information, preferred delivery times, and budget parameters to tailor our service to your enterprise.
Our site automatically gathers technical details when you browse, such as your IP address, browser type, device specifics, and navigation behavior. This helps us enhance site performance and learn how customers discover our services.
How We Use Your Information
We mainly use your information to complete orders and deliver top-notch service. This encompasses processing orders, coordinating deliveries, crafting customized arrangements per your specifications, and keeping you informed about your service needs.
We also analyze data to enhance our services and user experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
GreenFieldSector respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when legally required.
We may disclose necessary information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.
We may disclose data when required by law, a court order, or government demand. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This encompasses secure storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
We store personal data on secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transmissions to protect information as it moves between your browser and our systems.
Limited Access
Access to customer data is restricted to authorized personnel who need it to deliver services.
Although we deploy robust security measures, no method of transmission over the internet is completely secure. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You have important rights over your personal data. Depending on applicable laws, you may be entitled to access, update, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention periods vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after the last service interaction
- Payment records: 7 years for tax and accounting purposes
- Website analytics data: 26 months for service improvement analysis
- Marketing preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
We employ cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies help tailor your preferences and allow us to analyze site performance.
You can adjust cookie preferences in your browser. Note that turning off certain cookies could impact how the site functions. For full details about our cookies, please see our Cookie Policy.
Third-Party Links
The site may include links to external websites or services. This privacy policy covers only GreenFieldSector and this site. We are not responsible for the privacy practices of other sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will update the "Last Updated" timestamp at the top of this policy.
Please take a moment to review this policy from time to time so you stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we handle your information, please get in touch.
Contact Us About Privacy
GreenFieldSector Privacy Team
Floral Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within about a week.